Report an Audio problem

If you have experienced any kind of issue before or during your conference, it is critical that you notify the TeamConnect Help Desk within 24 hours of your experience.

Please utilise one of the following methods:

  • Within a meeting press *0 from a touch-tone telephone.
  • Please fill out the form below to submit the issue description to the Help Desk. Please note: All fields must be completed before submitting.



    Phone numbers

    From what location did you and other participants dial in from?

    Issue description


TeamConnect Conferencing
Help Desk

Global Toll
+1 617 786 4193

or Dial your Global Access Number, and follow the prompts (1 to join conference, 2 for Help Desk)

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